How do I download your media?
To download illustrations click on the illustration preview. You will be directed to the media details page. All licenses and sizes have an appropriate checkbox which you need to check. Click the ADD TO CART button and View cart. Then press button Proceed to checkout and you will be redirected to Billing details. Check your order, choose your payment method and click to Proceed. After the transaction clears, you will be automatically redirected to the site for instant downloading of your files. A link will also be e-mailed to you to download your purchase and will be availavle for 7 day on your account page.
What can I you do if I didn’t receive any download link after payment?
Check in your spam folder for your email account on the date that you made the payment, you should find it in there. If you created an account at the time of purchase, you can click here Log Inand log int to the site and download your purchases from the My Account/Downloads. If you are still having issues with downloading your purchases please Contac us.
How do I pay for your images?
We provide you with several payment options. We provide opportunity to pay with different cryptocurrencies. Chose your preferable payment method.
May I redownload the same media?
You can download the same media as many times as you need. To re-download, see link in your download archive in My Account/Downloads.
I have lost the files I previously downloaded, how can I download them again?
You have 7 days for retrieving the same file again (in order to fix any problems that could appear during the download process: file downloaded incorrectly, connection was lost, etc). If you have lost a file that was previously downloaded please send an email to support with full details and we will resend you the file via email.
How many of my employees can use the images?
Our Standart license is a one-person license and can be used only by the account owner or his employee, for the company’s own projects or clients and cannot be transmitted to another party. If the media is to be used by more employees, then an Extended license is required.
Are there any restrictions on my use of the illustrations that I download?
Yes. Please read Licensing for restrictions and uses.
Can I get a refund?
We sell digital goods that can not be returned, so once the purchase is made there is no refund.
I forgot my login details, how do I find them?
In order to retrieve your login details please access this page. Use the email address you provided upon registration.